We recently completed a renovation and turned to Torino Tile for all of our tile and stone work. We could not be happier with the end result. A big thank you to the whole Torino Tile Team – Sandra, Wayne, Brennan, and Michelle. Their high level of customer service and attention to detail was greatly appreciated. We will not hesitate to recommend Torino Tile to anyone for their tiling needs. A fantastic experience from start to finish!
On behalf of my husband and myself, we would like to express to Torino Tile our thanks for a wonderful and professional tiling job done in our bathroom. The sales staff in the office helped us to select appropriate materials to use and we appreciated that they were mindful of the budget and the fact that we were preparing the house for sale in a couple of years and did not want to spend a lot to improve the look of the bathroom. We just needed to “pretty things up” and bring the bathroom into the current style. This outcome was reached far beyond our expectation. The installer was a pleasure to work with. He was prompt, courteous and worked in a neat and orderly manner. He was pleasant to talk to and answered all our questions about which direction the install was going and how long it would be. His work was immaculate! We are so happy with our “new” bathroom. We would highly recommend Torino Tile to anyone planning a bathroom renovation. Again, thanks so much for your professionalism.
Kim & Don
I cannot even fully begin to express my gratitude to Torino Tile & Stone for their outstanding customer service. After a terrible experience at a competitor, we came to Torino looking for help to fix a badly botched tile job in our main bath. Immediately upon entering the showroom it was clear that we should have went to Torino first. The staff greeted us instantly, took an interest in our project and expressed concern regarding our situation. With our first baby due shortly, we were in a hurry to fix our bathtub! Within 3 weeks, the tile work was completely & professionally re-done, with a quality of workmanship that far surpassed what we had expected originally. Their assistance and creative advice in selecting new materials made the finished product even more beautiful than I had hoped for. Thank you so much again we are just so grateful for everything you have done. You have made lifelong customers of us and anyone who will listen to us about where to shop!
Krystal & Mike
The tile looks fabulous, thanks for all your help. We look forward to working with Torino again soon
First of all my husband and I would like to thank you for the excellent job Torino Tile & Stone Inc. has provided to us. We have received nothing but great services from you right from the beginning until the end of the installation of our kitchen tiles, our compliments to your installer for a job well done. We will definitely recommend Torino to friends and families.
First of all thank you for the highest quality of service we’ve received throughout this entire reno…from start to finish there was good communication and the quality of work and research for the steam shower was greatly appreciated. Wayne and Brennan were not only awesome to work with on-site but they were thoughtful, neat and friendly to the 4 legged members of the family. Thank you also for the wine and lovely card…nice touch!
G & A
I am most satisfied with the shower. Your installer did a fantastic job: he is efficient, cautious, discreet and left no other trace of his passage than a beautiful piece of work.
I’m very pleased, I love it! Brennan did such an amazing job. Very professional and respectful of my home. I really appreciated that he cleaned everything up spotless before he left. I didn’t have to do a thing. It was an amazing experience dealing with your company and I would have no hesitation referring customers to you. Thanks again.
My tile is all finished and I am really happy with it. Your installer did a fantastic job. It looks great and he obviously takes pride in doing good work. All of you at Torino Tile were very helpful and patient choosing the tile and grout colours etc with me and I so very much appreciate it. I will definitely be using Torino Tile again in the future because of it. Please pass on my appreciation to your employers.
Torino Tile is a very caring and professional company. They ask for a drawing or sketch of what you want done and if possible, provide them with pictures of the site. They offer suggestions, various product options (tiles, grout, moldings etc) and then (in our case) visited our bathroom to reconfirm our measurements and ideas. They did not settle for an OK job but made our job perfect. They give you a written estimate with installation dates and then deliver what they promise. The installers were on time, very professional and very aware to keep the mess to a minimum and then clean up after all the work was done. We are absolutely thrilled with our new bathtub tile surround which really makes our bathroom look very finished and very upscale. We trusted them from the start as this was the second project done with them. You can count on them to deliver as well as checking with you during the project to ensure you are always happy. We would highly recommend them to anyone and would use them again for any future tile projects.-