Over the years, we've learned to not get in the middle of projects started by others. While we can appreciate how difficult it can be for individuals to have bad contractors working on their projects, our policy is only to work on new projects. Thank you for your understanding.

The best way to clean and maintain grout would depend on the type of grout that you are cleaning. For example, cement based grouts are porous versus an epoxy, or premixed waterproof grout. Be sure to consult a professional installer, or product representative in order to assess your product, and proper cleaning procedures.

Absolutely, we can install heat wires in your shower floor as well as the main area of your bathroom floor. If you are attempting to do the installation yourself, please visit schluter.com for the appropriate installation procedures.